You are charged only when your order ships. Your card is saved securely with Stripe and we attempt the charge automatically the moment inventory is allocated to your reservation.
Go to My Account → Pre-orders and select Cancel on the relevant item. You can cancel any time before fulfillment without any charge.
Yes. The price you see when you reserve is the price you pay, even if our retail pricing changes later.
We currently ship within the United States. International availability will be announced as we expand.
Once an order ships, standard delivery takes 3–7 business days. Express options are available at checkout.
Yes. You can place a separate pre-order for each product in the collection. Each item ships when its inventory is ready.
Members get free shipping and member pricing. Choose monthly delivery or pay annually for a larger discount. Cancel any time from your account.
Use the contact page to reach our team. We respond within one business day.